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Experience
1/04 – Present,Guruonduty.com (G O D), Folkston,GA
Owner/Technical Consultant
Provide technical consulting services to personal and business computer owners; provide comprehensive technical services including system tune up, diagnostic testing, software installation; system upgrades networking, peripheral installation; custom built personal computers; provide remote technical assistance to clients. Supporting all Software Windows OS Win95, Win98, Win 2000, Win XP Home & Pro, Win 2003 Server, MAC 7.1- OS X ,Linux Flavors Redhat 7.2- 9.0, Redhat AS 3.0,Fedora 1- 4, SuSe 7-10.2, Novell Linux Desktop 9,SuSe 10.1 MAC, SuSe Enterprise Server 9-10, Lotus 4.0-6.5, Outlook Express- 2003,MS Exchange 5.0 -2003,Tight VNC, Dameware 5, At&T VPN, VMWare GSX Server. Supported users and systems in companies including Google Inc, LendLease, International Paper, Wachovia, BlueFrog Mobile,NCR, Walmart, SteinMart, Einstein Bros Bagels.
1/99 – Present, ITProlink.net, LLC, Stone Mountain, GA
Director of Information Systems/Senior Field Engineer
Provided IT services to corporate and individual clients including custom building and selling personal computers; provided desktop support to clients; installed and supported various software applications including Norton Ghost, Office 2000, Outlook, Sun Star, etc. based on client needs; provided installation and support of various operating systems including Win 95, Win 98, Win NT, Win 2000, Win Me, Windows XP, Win Linux 2000, Red Hat Linux vs. 5.2-9.0, Mandrake Linux 7.0-9.1, Turbo Linux, Open Linux, and Suse 7.0-8.2
6/99 – 12/99, PC Help Services, Atlanta, GA
Help Desk Specialist
Provided telephone support for OS Win 95, Win98, and NT 4.0 for over 1600 users; upgraded PCs to Y2K compliance; installed anti-virus software packages; supported Outlook, SMS, Arc Server, Exchange Server, and various mainframe platforms; provided inventory control for all PC hardware and related equipment. Supported users in companies including GE Capital, Fulton Medical Center, and InfoCure (Vital Works, Practice Works)
1/98 – 3/98, Aerotek, Inc./Sprint Information Systems, Tarboro, NC
LAN Analyst
Acted as primary support for network and desktop trouble calls; installed and troubleshot OS2/Warp, Windows 95 and Windows NT 4.0 operating systems; installed modems, hard drives, floppy drives, memory, printers, and network interface cards; installed various software packages, including MS Office 97, Netscape Navigator 4.0, IE 4.01, Lotus Notes 4.x.
12/93 – 12/01, United States Marine Corps (Honorably Discharged)
Senior Network Technician/Junior Network Administrator
Installed, operated, and maintained microcomputer and LAN systems. Configured, optimized, and administered microcomputer hardware, operating systems, LANs and wide-area networks; installed and configured commercial and custom application software, provided training and assistance to microcomputer users; troubleshot hardware and operating systems; installed UTP, Coax, and fiber on both Token-ring and Ethernet networks; maintained documentation on network layout, software licenses, and procedures. (Includes Military Reserve service)
Education/Certifications
Certified Linux System Administrator, Linux Technology Overview, Red hat Adv System Admin, HP Linux 201: Administering Linux for Users, Microsoft Terminal Server Training, Banyan Vines System Administration, Marine Corps TCP/IP & Router Training, Marine Corps Communications and Electronic School, Personal Financial Management, Marine Corps Leadership Training
Interests/Skills Conversational Spanish and Japanese, Martial Arts, Experienced Barista